520bd offers several tools to help you set your own betting limits, all of which can be activated directly from the "Responsible Gaming" section of your profile.
Deposit limit: Set a maximum limit on your daily, weekly, or monthly deposits. For example, if you want to deposit no more than ৳5,000 per month, just enter that amount — once the limit is reached, the system will automatically stop accepting further deposits. This limit takes effect immediately.
Session time limit: Set a time limit for how long you want to play each day or per session in advance. Once the time is up, you'll receive a reminder and the session will end automatically.
Loss Limit: Decide in advance how much you're willing to lose in a given session before you stop playing.
Cooling-off period: Temporarily suspend your account for anywhere between 24 hours and 30 days. You will not be able to log in during this period.
Reality Check: You'll receive a notification every 30 minutes or every hour reminding you how long you've been playing.
Lowering a limit takes effect immediately, but increasing it requires a 24–48 hour cooling-off period. For more details, Responsible Gaming See the page.
Yes, 520bd support is fully available in Bengali, active 7 days a week, 24 hours a day.
Live Chat: The fastest option. Log in to your account and click the chat icon at the bottom of the screen. You'll typically get a response in Bengali within 2–5 minutes. Chatting while logged in is even faster since your account details don't need to be verified separately.
Email Support: support@520bd.worldEmail us in English at — you'll typically receive a detailed reply within 24 hours. For complex matters (account verification, large withdrawals, disputes), email is the recommended channel.
Help Center: in the Help Center Solutions to common issues, guides, and video tutorials — available anytime, no waiting required.
Before contacting support, have your account number or registered mobile number ready — this will speed up the verification process.
Match cancellations and mid-game stoppages happen occasionally in the world of betting. 520bd follows a clear policy for these situations.
If a match is completely cancelled: If a bet is cancelled with no result, the full stake is refunded. This is typically credited to your wallet within 24–48 hours.
If the required overs are not completed (cricket): In cricket, if a match is interrupted by rain or any other reason and the required percentage of overs (typically 50%) is not completed, the bet is voided and your stake is refunded.
If a match is suspended and later resumes: If a match is suspended and resumes at the same venue within 24 hours, the bet remains valid and will be settled on the final result.
For Live Betting: Live bets placed during a match may be settled on results completed before any cancellation occurs. Detailed rules Terms & Conditions on the page.
If you have any questions about a settlement, contact support with your bet ID number.
Issues caused by the app not opening or running an outdated version are quite common and can usually be resolved on your own.
If the app won't open, here's what to do first:
1. Restart your phone — background processes can sometimes cause the app to freeze.
2. Force-close the app completely (including from the background) and reopen it.
3. Check your internet connection — make sure Wi-Fi or mobile data is turned on.
4. Check your phone's storage — low storage can cause the app to crash.
To update the app: 520bd's Official On the App page Download the latest APK file from there (for Android). Before installing, you may need to enable "Unknown Sources" or "Install from unknown apps" — this is normal, as the app is being installed outside of the Google Play Store.
If the problem persists after updating: Uninstall the app and reinstall it fresh. Your account data is stored in the cloud, so uninstalling won't affect any of your information.
IPhone users can open 520bd.world in their browser and tap "Add to Home Screen" — it works just like a native app. If the issue persists, contact support with your mobile model and Android version.
Registering on 520bd is straightforward and typically takes under 3 minutes. No documents or complicated forms required.
What You Need to Register:
- An active Bangladeshi mobile number (starting with 01, 11 digits)
- A strong password (at least 8 characters)
- Must be 18 years of age or older
Registration Steps: on the registration page Go → enter your mobile number and password → agree to the terms and conditions → tap the "Register" button → verify with the OTP sent to your number. That's it — your account is ready.
Is a national ID required? It's not required upfront. However, KYC (Know Your Customer) verification may be required for larger withdrawals — you'll need to provide a copy of your NID or passport at that point.
Only one account can be registered per mobile number. Attempting to create multiple accounts puts all of them at risk of being closed.
520bd regularly launches new promotions and bonus offers. There are several ways to stay on top of them.
Where to find it: After logging in Bonus This section is the first place to check. Here you can view all your active offers in one place and activate them directly. The homepage also displays banners for any currently running offers.
How often they come: The regular weekly cashback offer resets every Monday. The monthly reload bonus is available at the start of each month. Extra offers run during major tournaments (such as the World Cup and IPL). Typically, 2–3 new offers or promo codes go live each week.
To stay up to date: Keep notifications enabled in your account settings to get instant alerts when new offers arrive. App users also receive push notifications.
Please note: Each offer has its own validity period and terms. Read the terms and conditions before activating any offer, especially the rollover requirements. Full terms for all offers On the Bonus Page It is stated.
520bd regularly hosts leaderboard tournaments that all members can enter for free.
How to Participate: In most cases, no separate registration is needed. Simply participating in the designated games or betting sections of an ongoing tournament automatically places you on the leaderboard. Occasionally, you may need to register in advance using a specific bonus code — this will be mentioned in the tournament announcement.
How points are earned: Points are generally awarded based on bet amount or number of wins. Some tournaments rank players by their highest single win. A real-time leaderboard is available on the tournament page.
Prize distribution: After a tournament ends, prizes for top-ranked participants are typically credited directly to their wallets within 24–72 hours. The full prize breakdown — whether cash credits, free spins, or bonuses — is announced on the tournament page in advance.
In case of a tie: If multiple members are tied on points, the one who earned the points earlier is generally ranked higher. For full rules, in the Terms & Conditions available.